Recently the printer that I've been using for a few years stopped working. I tried everything to get it to work right, to no effect. Frankly, it was a poor design from a crappy manufacturer that I bought because it was cheap. I go what I paid for.
However, I had a printer that came in a package with my current computer. I never unpacked it because I already had the previously mentioned printer (now on the fritz). So I wasn't worried about having to buy another one. All I had to do was unpack the one that came with my desktop and hook it up.
So that's what I did. Hooked that sucker right up. Plug and play. Just connect it, turn it on, and start printing.
I did everything as per the instructions, but no dice. The printer would power up. But the software wouldn't quite load. The software would get about 90% installed and then malfunction. I know almost nothing about computers and how they work. I did take a computer course offered by the local community college, but that was just the basic. In all reality, I don't know much about how the programs operate.
But I learned years ago not to lose my temper with the computer. Just remain calm and keep trying various fixes and generally things would work out. I have grown to become very stubborn in that respect. So...I looked up various fixes on the websites of the maker of the printer (HP) and the maker of the computer (also HP). I downloaded the software online instead of using the disk that came with the printer. I tried many things.
The printer and the computer still would not communicate.
Finally, I went over various programs on the startup files, one at a time, looking for something I may have missed, or for something that might help. And that's when I noticed an update from HP that I had not downloaded. I looked at the description for it, and it informed me that it was to correct a flaw that prevented the computer from communicating with the printer.
I downloaded and installed it. The printer works.
I'm glad I'm stubborn.
|Woo HOO! It works!|